CX Connector

We are obsessed with helping you succeed.

CX Connector is your virtual customer experience team and loyalty generator. Our certified customer experience professionals lead programs and train teams in various industries.

I am Alicia Freites, a digital mentor and trainer. I help professionals and businesses grow as customer experience leaders, get clients, new income streams, improve processes and systems. In short, to build their customer-centered transformation, advance their careers, passions and having time for a work-life balance. I write about productivity, innovation and customer experience.